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Responding Well To Safeguarding Disclosures

How to respond well during a discussion about a safeguarding incident.


People are at the heart of every safeguarding case. This means a relational response is necessary, not just a technical one.

It is therefore crucial to understand how to interact with psychological safety to those who disclose issues regarding safeguarding concerns. Safeguarding disclosures, whether delivered in an impromptu setting or initiated through an official process, can be both healing for the survivor and helpful for the understanding of the organisation. The balance of both the needs of the survivor as well as the response required by the organisation can be struck by developing a deep understanding of how to discuss trauma and safeguarding in a psychologically sensitive way.

This training will provide the skills needed to respond well during a discussion about a safeguarding incident. The skills included will apply to various types of disclosure, from children to vulnerable adults, and from external beneficiaries to internal staff. While this training will not explicitly explain how to conduct a safeguarding investigation, it will provide tools for an effective conversation with a survivor or witness of any safeguarding violation that can be broadened to multiple uses.

Learning Outcomes

  • Understand and identify symptoms of trauma in order to normalise if encountered during a disclosure.
  • Understand the principles of “do no harm” with trauma survivors. Build skills to support the recovery process of the survivor.
  • Practice a conversational structure for disclosure conversations.
  • Discuss the organisational requirements in a safeguarding case and the psychological safety of an individual.
  • Promote self-care, boundaries, and protection against vicarious trauma

Organisations have more impact when their people thrive

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