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Psychological First Aid

Tuesday 14th – Thursday 16th March 1030-1400 GMT (1330-1700 EAT)

Facilitator LIZ PYCROFT answers questions about the course

Psychological First Aid (or PFA) is a way to provide meaningful emotional support to team members in the aftermath of a crisis or overwhelming event. 

The aim is to reduce the initial distress caused by the critical event and to foster both short and long-term coping.

Our course is for anyone who would like to develop these skills as part of their work.

Over three half days, you will develop practical and effective strategies for supporting staff in the aftermath of a critical incident. You will learn to identify those at risk and in need of further support. And you will gain a good basic knowledge of stress and its impact on individuals. 

This will be an interactive online course that includes discussion and role-play.


Learning Outcomes

  • Understand the potential of Psychological First Aid as well as its limitations
  • Find out how trauma impacts body and mind
  • Identify people’s normal reactions to a crisis
  • Use active listening to care for a team member
  • Know when to refer someone for further support
  • Develop self-care skills
  • Boost the coping skills of a team

Cost: £210

Previous Attendees Said…

“In 3 sessions over 3 days, our team members gained the knowledge and skills to support traumatised groups in a meaningful way.”

Claire, Norwegian Refugee Council

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