Family Liaison in a Crisis

Gain practical skills for engaging with family members of staff during and after a crisis.

Description

In the event that your employees are involved in a crisis, and cannot speak for themselves, being prepared to speak with families is an essential responsibility of any organisation. 

The Family Liaison in a Crisis training will provide practical skills for engaging with family members of staff during and after a crisis. The goal of this training is to equip each participant with the knowledge of common reactions to crisis events, creating a structure for conversations with family members, and implementing the family liaison role when a critical incident occurs. The training also includes aspects of self care as effective boundaries are an essential part of the family liaison role. 

This training is an interactive online course, with breakout rooms for participating in role plays and frequent discussions on working with families in multicultural teams.

Testimonials

“One of the BEST online training/learning sessions I have ever taken.” — Anonymous

“Great facilitator, great training” — Anna Diaz, Food For The Hungry

“It’s made me feel confident to enter into the family liaison role in a crisis.”  — Duncan Watts, Interserve

Video

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