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Trauma Informed Critical Incident Response [Using PFA]

📅 Mon 20 – Wed 22 May 2-5pm BST / 4-7pm EAT

📍Location: Online

Trauma Informed Critical Response is a way to provide meaningful emotional support to team members who have experienced a trauma, and to support them in the aftermath of a crisis or overwhelming event by using Psychological First Aid.

The aim is to reduce the initial distress caused by the critical event and to foster both short and long-term coping. And this course is for anyone who would like to develop these skills as part of their work.

Over three half days, you will develop practical and effective strategies for supporting staff in the aftermath of a critical incident. You will learn to identify those at risk and in need of further support. And you will gain a good basic knowledge of stress and its impact on individuals. 


✅ Find out how trauma impacts body and mind

✅ Identify people’s normal reactions to a crisis

✅ Use active listening to care for a team member

✅ Know when to refer someone for further support

✅ Develop self-care skills

✅ Boost the coping skills of a team

COST £250


💬 Others say: “We gained the knowledge and skills to support traumatised groups in a meaningful way.”

💬 We say:“This is really about helping people see they are naturally empathic & compassionate.”

🎓 Learning style: presentations, discussion, roleplay

📖 Further reading: Things to know about creating a trauma-informed workplace.

Organisations have more impact when their people thrive

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